Selected References

The American Medical Association Guide to Talking to Your Doctor, Angela Perry, MD, Medical Editor, 2001.

Beyond the Dot.coms: The Economic Promise of the Internet, Robert Litan and Alice Rivlin, Internet Policy Institute, 2001.

Building and Implementing Physician Practice Web Sites, Michael A. Rothschild, American Medical Association Press, 2001.

Education for Patients and Clients, Vivien E. Coates, Rutledge Publishing, 1999.

The Internet and Health Communication, Ronald E. Rice and James E. Katz, Sage Publications Inc, 2001.

Lerner's Consumer Guide to Health Care, Paul and Julie Lerner, Lerner Communications Ltd., 2001.

Making Informed Medical Decisions, Nancy Oster, Lucy Thomas and Darol Joseff, MD, O'Reilly Publishing, 2000.

Market Driven Health Care, Regina Herzlinger, Harvard Business School, Addison Wesley Publishing, 1997.

The Medical Interview, Gateway to the Doctor-Patient Relationship, C. Knight Aldrich, Parthenon Publishing Group, 1999.

Patient Education, Principles and Practice, Sally H. Rankin and Karen Duffy Stallings, Lippincott, 2001.

The President's Advisory Commission on Consumer Protection and Quality in the Health Care Industry, November 1997.